Services: Act.

With the team’s input, we develop an actionable plan to deliver the strategies and solutions outlined when we assess the problem and identify the solutions. And this plan may include criteria to identify the right vendor to build it or how to complement your existing team, and recommendations for vendors. During this step, we orchestrate a way for the team to execute the plan.

We can assume roles in your organization to help you best. Roles can include recruitment guidance, program management, and product management and design. We can help you find other resources as needed in an advisory role.

What we find most enjoyable is working with your team to transform the results gained during this step into customer insights that inspire new projects and products. It starts the process again with a new focus, but that's how you improve.

Outline tactics in a roadmap and define plans

Activities:

• List steps and identify processes to achieve the vision and support the strategies defined
• Participate in workshops to identify priorities 
• Discuss implementation plans and approaches
• Determine if tools or processes will help with execution and tracking
• Discuss vendor criteria and how to staff the project to complement your team
• With the team, identify success metrics and define measurement reports to help track results of the work completed  

Output or Deliverables:

• Roadmap 
• Tactical plans with deliverables and dates 
• Document that lists vendor criteria, needs, and a list of recommended vendors to interview
• Success reports
• Additional deliverables may be included, depending on project scope