Articles Navigational Systems Defined by Customer Experience by Mary Brodie, webreference.com, February 7, 2002 http://www.webreference.com/new/020207.html Mary Brodie Outlines the Requirements for Developing Successful Navigations and User Experiences designinteract.com, February 13, 2002 http://www.designinteract.com/insights/021302/ Internet Eavesdropping by Mary Brodie, designinteract.com, March 22, 2006 http://www.designinteract.com/insights/032206/